Hosting II: Upgrade

The other day I got an automatic e-mail reminding me to update my credit card details and renew my domain. Which I did.

Then I got a random marketing e-mail which I found rather irritating at the time, saying I’d been this close to upgrading my blog to a slightly better plan, and I should have just clicked on the thing to get fancy new features like additional hosting capacity and so on.

I hadn’t been about to do that, and apparently the e-mail had been sent off because I had looked at the Plans page at some point. I don’t remember doing that, but they probably know better than I do which pages I click on. Anyway, the thing they wanted me to click only took me to the .blog domain renewal, which was meant to be done already, so that was mildly annoying.

I sent a perhaps over-sarcastic support request to the WordPress “Happiness Engineers” (yes, that’s still a thing), entitled “Was I really ‘this close’ to upgrading? Was I?” – and they were very nice about it all.

In my defence, my actual request wasn’t sarcastic, I explained that the link was confusing because I thought I had already paid for my renewal and I hadn’t been looking for an upgrade – I said I almost certainly would, at some point, but not if they kept spamming me with “you were this close!” e-mails. Anyway.

They were very nice about it, like I said, and offered me my first year of upgraded blogging free of charge.


So that happened.

Well played, WordPress Happiness Engineers. Well played.

This entry was posted in Office Posts, Random and tagged , , , . Bookmark the permalink.

2 Responses to Hosting II: Upgrade

  1. aaronthepatriot says:

    The squeaky wheel gets the grease….

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